Terms & Conditions
Terms and Conditions
Vitality Works Medspa
Last Updated: February 27, 2026
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of these Terms and Conditions:
Affiliate means any entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of voting shares or equity interests.
Country refers to: Ontario, Canada.
Company (referred to as “Vitality Works Medspa”, “the Company”, “We”, “Us” or “Our”) refers to Vitality Works Medspa, [Insert Full Address], Toronto, Ontario, Canada.
Device means any device capable of accessing the Service, including a computer, cellphone, or tablet.
Service refers to the Website and any related online services provided by Vitality Works Medspa.
Terms and Conditions (also referred to as “Terms”) means this agreement governing your use of the Service.
Third-Party Services means any services, content, or links provided by third parties that may appear on our Website.
Website refers to Vitality Works Medspa’s website at [Insert Website URL].
You means the individual accessing or using the Service, or the legal entity on whose behalf such individual is accessing the Service.
Acknowledgment
These Terms and Conditions govern your use of our Website and form a legally binding agreement between You and Vitality Works Medspa.
By accessing or using our Service, You agree to comply with these Terms. If You do not agree with any part of these Terms, You must not use the Website.
You confirm that You are at least 18 years of age. Our Website and online booking services are not intended for individuals under 18.
Your use of the Service is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with Ontario and Canadian privacy laws.
Links to Other Websites
Our Website may contain links to third-party websites or services that are not owned or controlled by Vitality Works Medspa.
We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage You to review their terms and privacy policies before using them.
Termination
We reserve the right to suspend or terminate Your access to the Service at any time, without notice, if You breach these Terms or misuse the Website.
Upon termination, Your right to use the Service will immediately cease.
Limitation of Liability
To the fullest extent permitted by applicable Ontario and Canadian law, Vitality Works Medspa and its affiliates, employees, contractors, or service providers shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use or inability to use the Website
- Errors or omissions in Website content
- Unauthorized access to or alteration of your information
Our total liability, where permitted by law, shall not exceed the amount paid by You for services purchased through the Website.
Nothing in these Terms excludes liability that cannot be limited under applicable law.
“AS IS” Disclaimer
The Website and Service are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied.
We do not guarantee that:
- The Website will always be available or error-free
- The content is fully accurate, complete, or current
- The Website will be free of viruses or harmful components
Use of the Website is at your own risk.
Appointments, Deposits, Cancellations & Refund Policy
At Vitality Works Medspa, we value your time and the time of our providers. To ensure fairness and appointment availability, the following policies apply:
Deposit Requirement
A $35 deposit is required to book an appointment.
- This deposit will be applied toward your treatment on the day of your appointment if you choose to proceed with the service.
- Deposits are non-refundable but may be transferred with proper notice (see cancellation policy below).
Cancellations & Rescheduling
We require a minimum of 48 hours’ notice to cancel or reschedule an appointment.
If less than 48 hours’ notice is provided:
- The $35 deposit will be forfeited, or
- If the service was prepaid or part of a package, one treatment session may be deducted.
No-Shows
Clients who do not attend their scheduled appointment without notice will:
- Forfeit their $35 deposit; or
- Have one prepaid session deducted.
Repeated late cancellations or no-shows may require full prepayment for future bookings.
Refund Policy
All services and product purchases are final sale.
- We do not offer refunds on completed services.
- We do not offer refunds on product purchases.
- Products may be eligible for exchange only, at management’s discretion, provided they are unopened and returned within a reasonable timeframe.
Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles.
Dispute Resolution
If You have any concerns or disputes regarding the Service, You agree to first attempt to resolve the matter informally by contacting Vitality Works Medspa directly.
If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Waiver
Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. If changes are material, we will provide reasonable notice by posting the updated Terms on our Website.
By continuing to use the Service after updates are posted, You agree to the revised Terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact:
Vitality Works Medspa
207 – 181 Eglinton Avenue East
Toronto, Ontario, Canada
Email: info@vitalityworks.ca
Phone: (647) 936 – 5655